Powered by Smartsupp
Refund Policy
Introduction

At OxLearning, we strive to provide the best educational services and ensure customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help.

Refunds

14-Day Money-Back Guarantee

If you subscribe to our services on OxLearning.co.uk, you are eligible for a full refund within the first 14 days of your subscription. This guarantee applies to all our subscription plans and services.

To request a refund, please contact us directly at learning@oxbyte.net. Ensure that you provide your subscription details and the reason for your refund request. Our team will process your refund within 7 business days after receiving your request.

Conditions for Refunds
  • The refund request must be made within 14 days of the original subscription date.
  • The subscription must have been purchased directly through OxLearning.co.uk.
  • How to Request a Refund

    To request a refund, follow these steps:

  • Contact our customer support team at learning@oxbyte.net.
  • Include your subscription details (such as the email address used for the subscription and the date of purchase).
  • Provide a brief explanation of why you are requesting a refund.
  • Once we receive your refund request, we will:

  • Review your request and confirm receipt via email.
  • Process your refund within 7 business days if the request meets our refund conditions.
  • Notify you once the refund has been processed.
  • Contact Us

    If you have any questions about our Refund Policy, please contact us at:

  • Email: learning@oxbyte.net
  • Oxbyte Tech Limited